Posts tagged with Digital Collections

Part 2 of the series "Uncovering Needs of Filipino Researchers with our Philippines Digital Collection" explores a UX research study aimed at improving the University of Michigan’s Philippines digital collection interface. The study initially focused on understanding user pain points with the legacy collection interface. Following the launch of a redesigned interface, short-term fixes were implemented based on user feedback, while long-term needs were documented for future platform updates.

In June 2003, the University of Michigan Library launched the Philippines digital collection, “The United States and its Territories, 1870 - 1925: The Age of Imperialism.” Featuring over 4,000 historical texts, it has seen significant engagement from Filipino users for twenty years. Contextual inquiry interviews with Filipino researchers revealed their appreciation for the preservation and access to historical materials, their enthusiasm for being included in research and design activities and opportunities to improve usability in specific areas. Our findings show the importance of enhancing digital collections to support researchers and preserve cultural heritage, especially for communities who have experienced the loss of these materials in their country of origin.

In our inaugural Digital Collections Connection meeting on March 7, 2024, we shared a couple of slides that showcase the history of the technical infrastructure for digital collections at U-M Library. During the session, we heard that this overview of our systems was helpful to content partners in understanding current functionality and limitations. We wanted to take this opportunity to share the diagrams more widely and to provide more context and historical information about the origins of, and recent changes to, our digital collections platform.

For the past year, U-M Library Digital Collections have been undergoing some big design changes. This blog post tells the story of launching and evaluating the usability of collections containing a new type of media: audio and moving images (AMI). In a research study consisting of a heuristic evaluation and 50 usability tests with a diverse group of users, the team uncovered over 20 mostly minor usability issues, recommended improvements to the interface that will be implemented in 2024 and beyond, and learned a lot about the complexity of library products along the way.

User research is best performed as an iterative process, where each round of testing provides valuable insights to lead to the next stage of development. The recent uplift on the University of Michigan Library’s Image Digital Collections offers a prime example of iterative user research, as it included testing phases for early mockups, plug-in image viewers, and an interactive coded version of the site. By continuously testing, we were able to identify potential issues early and to refine the site to better meet user needs.

U-M Library is launching a new version of our Finding Aids site in early 2023, replacing a homegrown system that’s been in use for over 20 years with ArcLight, an open-source system widely used by academic libraries and archives. The site is currently available as a public beta for preview and will be available at the same URL going forward.

It’s been nearly a decade since we last refreshed our image digital collections. At that time, we created a standard web template, constructed consistent help pages, cleaned up our collection home pages, and built what was at the time an easier way to view and interact with the images in the interface. This time, we’re doing more! We have a brand-new interface and a number of additional and improved features.

Digital Content & Collections (DCC) relies on content and subject experts to bring us new digital collections.From July 2018 to Jun 2019, our digital collections received 67.9 million views. During the pandemic, when there was an increased need for digital resources, usage of the digital collections jumped to 86.5 million views (July 2019-Jun 2020) and 89 million views (July 2020-June 2021). Thank you to the many people, too numerous to reasonably list here, who are involved not just in the creation of these digital collections but in the continued maintenance of these and hundreds of other digital collections that reach users around the world to advance research and provide access to materials.

Digital Content & Collections (DCC) relies on content and subject experts to bring us new digital collections. This year, 16 digital collections were created or significantly enhanced. Here you will find links to videos and articles by the subject experts speaking in their own words about the digital collections they were involved in and why they found it so important to engage in this work with us. Thank you to all of the people involved in each of these digital collections!

Like many attempts at revisiting older materials, working with a couple dozen volumes of dental pamphlets started very simply but ended up being an interesting opportunity to explore the challenges of making the diverse range of materials held in libraries accessible to patrons in a digital environment. And while improving metadata may not sound glamorous, having sufficient metadata for users to be able to find what they are looking for is essential for the utility of digital libraries.