Zhenkun Lin
Posts tagged with Assessment in Blog Tiny Studies
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University of Michigan Press is exploring different ways of communicating the “impact” of the open access program, Fund to Mission, with impact defined as “provable benefits on the real world.” As part of this exploration, the Press worked with Zhenkun Lin, a doctoral student from the U-M College of Engineering, under the auspices of the Rackham Doctoral Internship initiative. The charge for Zhenkun’s project was very broad: Please explore the data we have gathered and see if it suggests any interesting patterns or opportunities for visualizing the program’s impact.
In Fall 2022, the Library Environments department began a pilot of two designated “zoned” spaces in response to user feedback asking for more information about what to expect from a study space. We conducted focus groups and integrated participatory design to learn about how users are perceiving and experiencing these labeled spaces.
As students, we all know the struggle of trying to find the perfect study space on campus. The Library Environments UX Research Team and the Library Information Technology Design and Discovery (D&D) Team worked together to improve the user experience of the Library’s study spaces booking website.
The University of Michigan Library’s efforts to develop our digital preservation program created an opportunity to request additional support during the annual budget cycle. With only a few months to draft recommendations, the Digital Preservation Steering Committee performed an assessment survey to gather feedback from stakeholders across the library.
A redesign of the library blogs platform kicked off last fall with time dedicated to understanding the current site and its usage, reviewing what other libraries do, and conducting a needs assessment survey with stakeholders. This approach has allowed efficient decision making and informed requirements, while engaging stakeholders early in the redesign process.
The University of Michigan Library is home to a vast collection of materials representing dozens of languages. U-M Library Catalog Search, however, can cause difficulties for users searching for materials in languages other than English. In Summer 2021 we conducted an exploratory study on the experience of searching for non-English materials within U-M Library Catalog Search in order to better understand challenges users face, how they overcome them, and what we can do to mitigate the problem.
Have you ever done a one-shot instruction session and thought, “I’m overwhelmed with the amount of information I talked about and I’m a librarian. I wonder how the students feel?” I felt that after teaching several capstone engineering courses. So I decided to create a series of videos instead. This blog post describes what I learned about students’ library learning preferences.
The interruption to library services caused by COVID-19 meant we needed to quickly develop new data collection strategies to give us information to manage our modified services for the 2020-2021 academic year. It also gave us an opportunity to conduct a deep reflection and assessment of how our regular collection had been going, and to be ready to make changes as we reinstituted more regular services. In two posts, we describe the evolution of our data collection efforts.
The interruption to library services caused by COVID-19 meant we needed to quickly develop new data collection strategies to give us information to manage our modified services for the 2020-2021 academic year. It also gave us an opportunity to conduct a deep reflection and assessment of how our regular collection had been going, and to be ready to make changes as we reinstituted more regular services. In two posts, we describe the evolution of our data collection efforts.
When you use library services, do you think about the interaction-generated data? The U-M Library collects data on its patrons, from user profiles to online resource access information. Recently, the library has considered using this data to engage in library analytics, making inferences about users’ future behaviors. An Engagement Fellows project that began in 2020 seeks to learn more about what library patrons think of the use of analytics at the U-M Library.