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Results in Blog: Tiny Studies for Date: December 2023
Frequency of Library Search Use chart
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  • Ben Howell
  • Robyn Ness
What We Learned from the 2022 Library Search Benchmarking Survey
The U-M Library UX + Design Team conducted a benchmark survey in late 2022 aiming to understand people’s experience with Library Search. Objectives included measuring user satisfaction, identifying audience needs, and comparing results with Harvard University’s survey using the same methodology. Survey findings guided the development of the Library Search Product Statement as well as user centered improvements such as implementing LibKey Direct-to-PDF API, and refining catalog results filters.
Tiny Studies
Screen shot for home page of the Reptile and Amphibian Audio Files collection.
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  • Emma Brown
User Research: Interface for Audio and Moving Image Digital Collections
For the past year, U-M Library Digital Collections have been undergoing some big design changes. This blog post tells the story of launching and evaluating the usability of collections containing a new type of media: audio and moving images (AMI). In a research study consisting of a heuristic evaluation and 50 usability tests with a diverse group of users, the team uncovered over 20 mostly minor usability issues, recommended improvements to the interface that will be implemented in 2024 and beyond, and learned a lot about the complexity of library products along the way.
Tiny Studies