Library Blogs

When you use library services, do you think about the interaction-generated data? The U-M Library collects data on its patrons, from user profiles to online resource access information. Recently, the library has considered using this data to engage in library analytics, making inferences about users’ future behaviors. An Engagement Fellows project that began in 2020 seeks to learn more about what library patrons think of the use of analytics at the U-M Library.

The Accessibility Remediation Team was created to serve as a resource for students, faculty, and staff when they needed more accessible library content. Beginning in the Fall 2020 we identified tools and processes to use in remediating video, audio, and PDFs for accessibility. As part of our service, we focused on assessment, gathering feedback through ‘exit’ surveys of colleagues and patrons, and using project management tools to gauge the amount of time tasks take to complete.