Posts tagged with Survey

The findings from a qualitative study on users of open access (OA) books reveal a wide range of needs and impacts. The data comes from two collections: one of OA books published by Lever Press (https://www.leverpress.org/) and the other of backlist books turned OA by the Big Ten Open Books project (https://bigtenopenbooks.org/). While the samples are small, the findings highlight the importance of qualitative approaches to capturing the variety of reader and, more broadly, user experiences.

We know very little about how authors and readers experience the impact of open-access (OA) books. Usage metrics and citations obscure their humanity. In Fall 2023, we interviewed authors and readers of monographs published as OA by the University of Michigan Press. Our qualitative research project documented their experiences, used AI to discover patterns in their responses, and provided evidence-based recommendations for improving OA book publishing.

University of Michigan Press is exploring different ways of communicating the “impact” of the open access program, Fund to Mission, with impact defined as “provable benefits on the real world.” As part of this exploration, the Press worked with Zhenkun Lin, a doctoral student from the U-M College of Engineering, under the auspices of the Rackham Doctoral Internship initiative. The charge for Zhenkun’s project was very broad: Please explore the data we have gathered and see if it suggests any interesting patterns or opportunities for visualizing the program’s impact.

The University of Michigan Library’s efforts to develop our digital preservation program created an opportunity to request additional support during the annual budget cycle. With only a few months to draft recommendations, the Digital Preservation Steering Committee performed an assessment survey to gather feedback from stakeholders across the library.

A redesign of the library blogs platform kicked off last fall with time dedicated to understanding the current site and its usage, reviewing what other libraries do, and conducting a needs assessment survey with stakeholders. This approach has allowed efficient decision making and informed requirements, while engaging stakeholders early in the redesign process.

Between March 20 and August 31, 2020, the University of Michigan Press made all the titles in the Library-hosted ebook collection, UMP EBC, free-to-read. During this period, U-M Press staff gathered use data in the hope of assessing the impact of free-to-read content while informing the future business strategy. Three different assessment efforts are described in this post.

Source evaluation is an important skill in our information landscape, which is why librarians teach this concept to students during course-integrated information literacy sessions. As part of an IMLS grant, our research team is conducting a two part study to understand the impact of library instruction on students’ evaluation of sources. In this post, we discuss the use of a questionnaire and role-playing interviews to learn more about students’ confidence in their evaluation abilities.

How does one get valid data without traumatizing or alienating students and faculty in a trying time? According to this author, by taking an empathetic approach to planning and implementing an assessment project, you can minimize negative impacts to your community.

This blog post presents how the use of multiple streams of data benefited two recent U-M Library studies. For example, one recent study merged survey data, U-M human resources data, and Library document delivery data to provide a very rich picture of how diverse groups on campus use and experience the Library’s document delivery service. Some advantages of joining multiple data sources in assessment projects are discussed in the context of the two example studies.

A project team charged with providing staff training activities approached the project assessment with an iterative design lens, allowing for responsive and timely development of multiple opportunities for staff engagement around organizational and personal change. The team tried out different assessment techniques related to the opportunities offered.