Ken Varnum
Posts tagged with Library Catalog Search
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LIT’s Design and Discovery department received generous support from an anonymous donor to fund a Library User Experience Research Fellow position. Our first fellow was Suzan Karabakal, a master’s student at the U-M School of Information. She investigated and recommended changes to the way Library Search presents results. Suzan conducted user research to identify specific changes we could make to improve our “Everything” results screen and search results for Catalog and Articles.

The University of Michigan Library is home to a vast collection of materials representing dozens of languages. U-M Library Catalog Search, however, can cause difficulties for users searching for materials in languages other than English. In Summer 2021 we conducted an exploratory study on the experience of searching for non-English materials within U-M Library Catalog Search in order to better understand challenges users face, how they overcome them, and what we can do to mitigate the problem.