Posts tagged with Digital Collections in Blog Tiny Studies

For the past year, U-M Library Digital Collections have been undergoing some big design changes. This blog post tells the story of launching and evaluating the usability of collections containing a new type of media: audio and moving images (AMI). In a research study consisting of a heuristic evaluation and 50 usability tests with a diverse group of users, the team uncovered over 20 mostly minor usability issues, recommended improvements to the interface that will be implemented in 2024 and beyond, and learned a lot about the complexity of library products along the way.

User research is best performed as an iterative process, where each round of testing provides valuable insights to lead to the next stage of development. The recent uplift on the University of Michigan Library’s Image Digital Collections offers a prime example of iterative user research, as it included testing phases for early mockups, plug-in image viewers, and an interactive coded version of the site. By continuously testing, we were able to identify potential issues early and to refine the site to better meet user needs.