Posts tagged with User Experience in Blog Tiny Studies

Showing 1 - 10 of 11 items
A person unfurling a curtain.
  • Suviksha Hirawat
This blog post reflects on the learning experience I had as a novice user research (UX) intern at the U-M Library. Through this nurturing and eye-opening experience, I enhanced my understanding of research operation, the activities which support the user research conducted by library employees in the Design & Discovery unit of the library.
Photo of a table and paperwork for focus group interviews.
  • Lulu Zhou
In Fall 2022, the Library Environments department began a pilot of two designated “zoned” spaces in response to user feedback asking for more information about what to expect from a study space. We conducted focus groups and integrated participatory design to learn about how users are perceiving and experiencing these labeled spaces.
Screen shot of Library Catalog Search results, and interview participant and interviewer.
  • Annika Rose Gidley
The University of Michigan Library is home to a vast collection of materials representing dozens of languages. U-M Library Catalog Search, however, can cause difficulties for users searching for materials in languages other than English. In Summer 2021 we conducted an exploratory study on the experience of searching for non-English materials within U-M Library Catalog Search in order to better understand challenges users face, how they overcome them, and what we can do to mitigate the problem.
Tow columns, left one labeled Seen and right one labeled Safe.
  • Denise Leyton
In three blog posts, the authors describe a multi-year library service design project. This last post describes the team’s prototyping and testing processes, and our resulting interactive exercise.
Two columns, left one labeled Seen and right one labeled Safe.
  • Denise Leyton
In three blog posts, the authors describe a multi-year library service design project. This second post describes the research process used to develop our user experience tool.
Two columns, one labeled Seen and the other labeled Safe, with a gray scale gradient.
  • Denise Leyton
In three blog posts, the authors describe a multi-year library service design project. This first post describes the origins and goals of the assessment project.
Persona for undergraduate student.
  • Robyn Ness
The first post ("Personas: A Classic User Experience Design Technique") in this 2-part series described what personas are and, generally, how to create them. I closed with some cautions about ways personas might come out less than helpful – creating flat, overloaded, or fake (unresearched) personas. The second post presents our persona development for a specific website project.
Composite image of photos of individuals.
  • Robyn Ness
Personas are employed in user experience design work to help design teams create or improve systems, spaces, and services with targeted populations in mind. Libraries use personas as archetypes to maximize effective library user experiences. This is the first of two posts about the creation and use of personas in the U-M Library.
Student drawn map of the Hatcher Graduate Library.
  • Emily Puckett Rodgers
It’s not uncommon for academic research libraries, especially large ones, to have multiple renovations that add a wing, a floor, or even a new building. The University of Michigan Library buildings on our central campus are no exception. Our undergraduate and graduate libraries form a complex whose structure is just that. Many times a day, staff members direct visitors, patrons, or even a colleague to their intended destination.
image of a dictionary page with definition of definition in view
  • Heidi Burkhardt
The words we choose matter and having a shared vocabulary around user experience research is an important component of the work. This post presents definitions of user experience, user research, and usability testing, while examining how they intersect and why determining the frame of your research is good practice. Plus the one phrase we try not to use...