Posts tagged with Assessment

Doing a survey is often the default research method thought of when you need to answer questions about what people like, expect, or want, among other things. While surveys are likely to be considered the easiest option, you can’t conflate “easy to create” with “easy to create well.” Even if a survey is an appropriate methodology for the question you’re looking to answer, the questions you ask, the way you ask them, and the options you give people for responding all require a thoughtful approach.

“Learning from Advanced Student Staff Experiences” was a University of Michigan Library study conducted in 2017, integrating methodologies of user­-centered design and critical librarianship.

In this study, engineering librarians Leena Lalwani, Jamie Niehof, and Paul Grochowski sought to learn from graduate students in the College of Engineering (CoE) how these students could benefit from more instruction on U-M Library resources.

In the second of two posts, Informationists from the Taubman Health Sciences Library share their research project to improve library integration within the U-M School of Nursing curriculum. Using a mixed methods approach, they are investigating undergraduate student information seeking needs and behaviors.

In two blog posts, Informationists from the Taubman Health Sciences Library share their research project to improve library integration within the U-M School of Nursing curriculum. Using a mixed methods approach, they are investigating undergraduate student information seeking needs and behaviors.

Have you ever attended a workshop and promptly forgot most of what you learned a few days later? Given that library staff teach hundreds of library instruction sessions each semester through training workshops, course-integrated sessions, campus workshops, etc., this is an issue that is probably affecting those who attend our instruction sessions as well. Librarians explored a potential solution to this problem by testing an implementation of "Learning Boosters."

Ask a Librarian email and instant messaging (IM) service providers targeted current users of our virtual reference services during 2016-2017, to gather feedback about our online research and reference service. We wanted to know more about users' motivation for seeking help via email and via IM, as well as users' satisfaction with their online interactions. Additionally, we were interested in gathering users' ideas for future IM service enhancements.

Like many academic research libraries, the University of Michigan Library has a promotion process for its librarians. And, like many libraries, the policies need to be reviewed on occasion. The Promotion and Appointment of Librarians (PAL) Task Force was charged by the Librarians’ Forum with reviewing our promotion process and making recommendations to better align what we do with the goals of both individuals and the Library. This Task Force utilized various qualitative and quantitative research methods to get the best data (described below).

There are many ways to record and analyze what is happening in the University of Michigan libraries over time. The more we understand how users are engaging with our spaces, the more we can do to meet their needs. But how do you get a handle on such a big question (library space use)? What data do you collect and how do you break it down?

The U-M Shapiro Undergraduate Library (UGL) collection serves the course-related and extracurricular information needs of U-M undergraduate students. This collection encourages students to explore new ideas, gain research skills, and become lifelong learners. How can we tailor this small collection (approximately 175,000 volumes) to meet their current needs?