Posts tagged with Usability in Blog The Digital Collections Files

Part 2 of the series "Uncovering Needs of Filipino Researchers with our Philippines Digital Collection" explores a UX research study aimed at improving the University of Michigan’s Philippines digital collection interface. The study initially focused on understanding user pain points with the legacy collection interface. Following the launch of a redesigned interface, short-term fixes were implemented based on user feedback, while long-term needs were documented for future platform updates.

In June 2003, the University of Michigan Library launched the Philippines digital collection, “The United States and its Territories, 1870 - 1925: The Age of Imperialism.” Featuring over 4,000 historical texts, it has seen significant engagement from Filipino users for twenty years. Contextual inquiry interviews with Filipino researchers revealed their appreciation for the preservation and access to historical materials, their enthusiasm for being included in research and design activities and opportunities to improve usability in specific areas. Our findings show the importance of enhancing digital collections to support researchers and preserve cultural heritage, especially for communities who have experienced the loss of these materials in their country of origin.

After the successful launch of our ArcLight finding aids application on April 19, 2023 - and the deprecating of our homegrown Digital Library eXtension Service (DLXS) finding aids application - we are sharing our reflections on the project with the wider community. This blog post will describe the history of finding aids at the University of Michigan Library and what led us to develop the ArcLight finding aids application, starting in earnest in 2020. We will describe our goals for the project, the organization of the development team, and the modifications that we needed to make to effectively complete the project. We will give an overview of what a finding aids application does, and why we decided to use ArcLight as well as Docker and Kubernetes as our new containerization and hosting solution. We will discuss what was advantageous to us for this project as well as what was particularly challenging, and sum up what we learned from our archives partners and end-users, throughout the project.

It’s been nearly a decade since we last refreshed our image digital collections. At that time, we created a standard web template, constructed consistent help pages, cleaned up our collection home pages, and built what was at the time an easier way to view and interact with the images in the interface. This time, we’re doing more! We have a brand-new interface and a number of additional and improved features.

Over the past year, Library Information Technology - specifically Digital Content & Collections, Digital Library Applications, and Design & Discovery - has been collaborating with the Bentley Historical Library to assess and update the interfaces for some of their digital collections. The results have improved usability, allowed us to document lessons learned that can be applied to the new digital platform that we are building for our digital collections, and forged deeper ties with a great ally, the Bentley Historical Library and its staff.