Emma Brown
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As user experience researchers and designers, it is our job to design better solutions for complex interfaces. Read on to learn our research and design process from discovering a usability issue to proposing solutions in collaboration with developers.
In our inaugural Digital Collections Connection meeting on March 7, 2024, we shared a couple of slides that showcase the history of the technical infrastructure for digital collections at U-M Library. During the session, we heard that this overview of our systems was helpful to content partners in understanding current functionality and limitations. We wanted to take this opportunity to share the diagrams more widely and to provide more context and historical information about the origins of, and recent changes to, our digital collections platform.
Like many attempts at revisiting older materials, working with a couple dozen volumes of dental pamphlets started very simply but ended up being an interesting opportunity to explore the challenges of making the diverse range of materials held in libraries accessible to patrons in a digital environment. And while improving metadata may not sound glamorous, having sufficient metadata for users to be able to find what they are looking for is essential for the utility of digital libraries.
What started with a bit of wondering and conversation within our unit of the Library led to my reaching out to Princeton University with a request but no expectations of having that request fulfilled. Individuals at Princeton, however, considered the request and agreed to provide us with the single issue of The American Jewess that we needed to complete the full run of the periodical within our digital collection. Especially in these stressful times, we are delighted to bring you a positive story, one of collaboration and generosity across institutions, while also sharing the now-complete digital collection itself.