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Posts tagged with Document Delivery in Blog Tiny Studies

Showing 1 - 2 of 2 items
Image of 3 circles, representing a survey, a data store, and a library shelving area.
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  • Craig Smith
Approaches to Library Assessment Using Multiple Data Sources
This blog post presents how the use of multiple streams of data benefited two recent U-M Library studies. For example, one recent study merged survey data, U-M human resources data, and Library document delivery data to provide a very rich picture of how diverse groups on campus use and experience the Library’s document delivery service. Some advantages of joining multiple data sources in assessment projects are discussed in the context of the two example studies.
Person handing a book to another person
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  • Merrie Fuller
Increasing Access to Document Delivery Through Ongoing Data Analysis
Document Delivery provides traditional Interlibrary Loan Borrowing service, and scanning and delivery service for books and articles from material owned by the U-M Library. As a result of a successful pilot to provide free Local Document Delivery for faculty and graduate students, the department next sought to change the fee-based service for undergraduate students and staff. Departmental managers wondered: What would happen if we made scanning and delivery service free for these patron groups?