Ken Varnum
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in Blog: Library Tech Talk
for Date: August 2014

More than 15% of user searches for the seven most commonly used databases on the University of Michigan Library’s website were misspellings of the database name. We looked through our search logs for the three months spanning January 1-April 2, 2014, to find correct and likely incorrect search queries.

Looking back, there are a few lessons that most resonated over the course of my first year as the library's web content strategist.