Denise Leyton
Posts tagged with contextual inquiry
Showing 1 - 4 of 4 items
In three blog posts, the authors describe a multi-year library service design project. This last post describes the team’s prototyping and testing processes, and our resulting interactive exercise.
In three blog posts, the authors describe a multi-year library service design project. This second post describes the research process used to develop our user experience tool.
In three blog posts, the authors describe a multi-year library service design project. This first post describes the origins and goals of the assessment project.
Maybe you’ve heard of or lived with a roommate who never washed the dishes, who talked loudly on the phone late into the night or who stiffed you on rent. Not fun. Bias in our research isn’t fun either. It distorts the nature of the data we collect, analyze and share.